“Telling a trusted, large SAP systems integrator and consulting firm it no longer fits with the company’s strategic goals and that you’re going with a smaller, niche provider is a lot like splitting with a longtime girlfriend” Don Whittington, chief information officer for Florida Crystals
- Florida Crystals was also looking to cut costs by moving everything to the cloud.
- Florida Crystals was looking for a more long-term, strategic relationship with its implementation provider, instead of the more project-focused approach that Capgemini and other big firms employ.
- Technology is secondary
- it’s far easier to test SAP applications in a cloud-based test sandbox.
- Costs too have gone down
- “With a niche company, it might sometimes take a while to get staffed right. I think you trade off.”